I have been banned from buying shoes online by the resident Frenchman. Why? Because I have had to return 5 pairs over the years, because they NEVER EVER FIT. And then I end up paying extra for postage and more recently, experience anxiety because I worry that they won’t fit.
Product: KitchenAid Food Chopper
I basically wanted something that made pesto but without the bulk of a food processor, mostly due to not wanting to lug something giant out of the cupboard every time I needed it. I came across the food chopper and thought I’d try it and for $139, it was more affordable than a lot of the bigger food processors.
Anyway, it does a great job with pesto, though, you should probably buy pre-grated Parmesan, and it wasn’t overly happy with the giant chunk that I put in there to begin with. I also tried grating cheddar in it, and it kind of turned it into a gross paste that might come out of a can in the US.
Christmas time. I decided to order books as presents from the Book Depository, and have them delivered to my son and his family in Australia. It has always worked in the past, with any other provider. Probably even with the Book Depository, but not this time.
When the parcel was not showing up much after the stated delivery date, I started enquiring, but nothing helpful was forthcoming. “[D]ue to security reasons [they] are unable to disclose”, the order was cancelled. No notice was ever sent that this had happened, and particularly not why.
On a trip to Ireland in October, we had to rent a car to see ourselves around. We booked the car online from a website called “Irish car rentals”, but it turns out to be a front for
We had been warned about hidden charges for additional collision insurances (Collision Damage Waiver, CDW), and that one way to avoid those charges was to pay with a credit card offering some sort of coverage.
So we had this covered, but the pain did not stop here.
A few hours ago, I had to look up the details of an Australia Post outlet, on my phone. Fortunately, Australia Post has a rather slick and to-the-point mobile website.
Unfortunately, it doesn’t work…
I logged into Auspost and saw that the ‘Customer Enquiry’ I had lodged on Monday had been marked ‘resolved’ by someone on their end. So I disputed that it had been resolved and was given the opportunity to ‘update’ them. The space was limited so I had to heavily edit my rant. I’ve pasted it below. I tried to be polite, and I think I mostly succeeded. I just hope they don’t start shitting in our letterbox.
Some back story: I signed up for the parcel lockers in November this year. I verified my identification and soon after received a ‘MyPost’ card in the mail. The most recent parcel I picked up from the parcel lockers was on Thursday 15th December. End back story.
In relation to this parcel that was taken to Campsie PO instead of the parcel locker – I authorised an agent to go to Campsie PO and collect the package which he did so yesterday. When the parcel was finally located, my agent was lectured at by an Auspost staff member who said that it was my fault I didn’t receive the parcel earlier because I didn’t have any contact details on my Auspost account. This parcel, according to the tracking, has been sitting at Campsie PO since Tuesday 13th December. Two full days before I last collected a parcel FROM THE PARCEL LOCKERS. I’m not sure how my contact details were missing on the 13th of December and then suddenly reappeared on the 15th of December, just in time for me to be notified about my most recent parcel locker pick up. So strange!
After another mind-numbing Australia Post experience, I noticed that the receipts were saying, in friendly capital letters:
PROVIDE FEEDBACK ON TODAY’S VISIT AT AUSPOST.COM.AU/MYVISIT
So I did.
There was also a free-text entry for me to explain why, on a scale from 0 to 10, I marked my likelihood to recommend AustPost to friend, family or colleague to be 0. I’m not even sure I’d recommend it to somebody I disliked.
Item: Bonds “Zippy” Wondersuits
Purpose: All-in-one pyjamas
We have entered the world of baby paraphernalia, mostly because we managed to co-operate long enough to have a baby.
A thing to note is that new parents are taken advantage of by all of the baby supply people in two ways – first, the fear that your child will die or feel poor without some expensive bit of equipment; and second, if you don’t have some special bit of equipment, you will be massively inconvenienced.
Being mildly suspicious of the the whole industry, we did buy a lot of stuff secondhand before our baby was born. However, as time goes on, sometimes we need equipment (or so we think!) faster than we can source it, and some things are better off being bought new. Anyway, this flurry of spending has given birth (yes, I said it) to a whole new category on here: Baby Paraphernalia, in the hope that we can save unwitting new parents from wasting their money.
Our first review will be about the Nuk Suction Bowl.
Having moved houses recently, we needed mail to be redirected for some time, to give us the opportunity to catch accounts where the address hadn’t been updated yet. It worked well with Australia Post in the past. This time, it ended up being a symphony, or rather, a cacophony, of failures.